File Upload Page

The File Upload Page allows users to upload files to the ePRINTit SaaS system to be printed in the future. The file types supported are configurable and may vary depending on the customer. To get more information about how to configure the file type supported, click here. To get more information about how to configure how long the files will be available for printing, click here.

Getting Started:

Users must access the Customer File Upload Page through the following address: https://tenantdomain.eprintitsaas.net/public/upload.

The printing details available are configured in Joblist Settings option. To get more information about how to configure the job settings, click here.

Instructions

Submitting a File

Access the Customer File Upload Page.
Enter the location’s required information.
Go to Select Option area and select one of the available options to submit the file.
Select the files to be submitted
Click on the arrow on the right side of each one of the files to configure de printing details, like number of copies, color, page orientation and page range.
Type the user information.
Click on Submit button.

The printing details available are configured in the Joblist Settings option. To get more information about how to configure the job settings, click here.

Logo

Customer Web Logo configured during the Customer Onboarding process. For more information about how to insert/update the customer logo, click here.

Language

By default, all fields and information will be displayed in English.

If the customer selects a different language, the system will translate each field and the text displayed in the Customer File Upload Page to the selected language.

Customer Name

The name of the customer. For more information about how to insert/update this field, click here.

Text Area

This area displays any free text included and is used to provide additional information or notes that may not fit into other predetermined fields.

Location and Hours

Location and hours of service. For more information about how to insert/update this field, click here.

Location

The location refers to the physical place or location where the printer is located.

Text Area

This is a free text area and displays any free text included. Is used to provide additional information or notes regarding the location and hours that may not fit into other predetermined fields.

Days and Hours

This field refers to the specific days and hours the location is available for use and this For more information about how this field is configured, click here. For more information about how to modify the hours of working, click here.

Prices

This area displays the price that is going to be considered when printing files.

Login

The login area is a required field that is used to identify a user and grant access to a system, application or space. It is used in conjunction with a password or PIN number that serves as an additional security measure to verify the identity of the user. These credentials are maintained by the customer.

For more information about how to configure this field, click here.

After the login is accepted, the system will open the area to select the files to be submitted and make them available to be printed.

For more information about how to select files to be submitted, click here.

Release Code

Click on this field to open the area to select the files to be submitted and make them available to be printed.

For more information about how to select files to be submitted, click here. After the files are selected type a valid email address and mobile number for receipt of submission with the release code and click on the Submit button. For more information about email address and mobile number configuration, click here.

Guest Name

The Guest Name field is used to capture the name of a guest or visitor. This information is used by the user to retrieve the printouts. For more information about how to configure this field, click here. Click on this field to open the area to select the files to be uploaded and make them available to be printed.

Right after the selection files area, the following fields are going to be displayed, to allow the user to inform the Guest Name. Type the Guest Name and click on Submit button. For more information about how to select files to be submitted, click here.

How do I print from a mobile device

This field displays the information about how to download the mobile version of ePRINTit SaaS for Android and iOS. For more information about how to download the mobile version, click here.

Click on Download on the App Store or GET IT ON Google Play.

How do I print a boarding pass

This field displays the information about how to print the boarding pass.

Email Printing

This field displays information about how to print the documents by sending them to an email address. This email is assigned during the customer onboarding. For more information about how the email printing address, click here.

Select File

This feature is only available for files that are compatible with the printer configured and are not protected by password. For more information about how to configure the supported files, click here.

There are two options to select the files to be uploaded:

Drag and Drop:

Find the file you wish to drag and drop on your system. The file's location depends on where it was saved.
Click and hold the mouse pointer on the file you wish to drag and drop.
Move the mouse pointer over the location you wish to drop the file.

Select Files:

Click on Select Files button.
Select the folder where the files were saved.
Press Ctrl + A to select all files in a folder instantly.
Select first file > Press Shift > Select the last file to highlight all consecutive files.
Select non-consecutive files by pressing Ctrl and choosing the specific files.
Click on Open button.

Disable Upload Page

To disable the upload page for a specific customer account in your portal, follow these steps:

Login to Your Portal: Access your customer portal using your credentials.
Navigate to Configuration:
- Once logged in, locate the Configuration section from the main menu.
Select Customization:
- In the Configuration menu, click on Customization to access the customization options.
Access Upload Page Settings:
- From the dropdown menu, select the Upload Page option. This will take you to the upload page customization settings.
Disable the Upload Page:
- You will see a toggle switch labeled Disable Upload Page.
- To disable the upload page for the logged-in customer account, switch the toggle to Enabled. This action will prevent the customer from accessing the upload page.
- Conversely, to enable the upload page, switch the toggle to Disabled. This will allow access to the upload page for the customer account.
Save Changes:
- Ensure to save your changes to apply the new settings.

Important Notes:

Disabling the upload page means that the logged-in customer will not be able to upload files or documents through their account.
You can always return to this setting to re-enable the upload page when necessary.