Audit Logs

Audit logs are records that chronologically document activities within a system or organization. These logs serve security, compliance, and troubleshooting purposes by tracking events such as logins, file accesses, and configuration changes. They enhance security by monitoring for unauthorized actions, facilitating compliance with regulations, aiding forensic analysis during incidents, promoting accountability, and assisting in troubleshooting by providing a detailed history of system activities. Key elements in audit logs include Quota resets, Kiosk Failed Jobs, and Failed Print Jobs error logs. Regular review of audit logs is essential for maintaining system integrity and security.

Getting Started:

To access the Audit Logs screen, the user simply needs to log into the ePRINTit SaaS and on the menu bar navigate to the Configuration/Customization/Audit Logs area. This feature is managed by permissions and the user must also be associated with a group that allows the user to access this option. To get more information about groups and how to associate them with a role type that has this permission, click here.

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 Instructions

Audit Logs | Filtering Audit Log

Filtering Audit Log

Users can use the Filter By option for filtering audit log data as per his/her requirements.

To filter the data, users should click on the Filter By area. The following options will appear.

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1. From: Select the start date that should be considered in the report.

2. Start Time: Select the start time that should be considered in the report.

3. To: Select the end date that should be considered in the report.

4. End Time: Select the end time that should be considered in the report.

5. Message: Enter the message which must be considered in the report.

6. Type: From this dropdown, select the type of data that should be considered in the report.

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7. Customer Name: Using this dropdown, select the customers.