Audit Logs
- Aakash.Sharma
- Vera Kamiroski
Audit logs are records that chronologically document activities within a system or organization. These logs serve security, compliance, and troubleshooting purposes by tracking events such as logins, file accesses, and configuration changes. They enhance security by monitoring for unauthorized actions, facilitating compliance with regulations, aiding forensic analysis during incidents, promoting accountability, and assisting in troubleshooting by providing a detailed history of system activities. Key elements in audit logs include Quota resets, Kiosk Failed Jobs, Thing Offline Alerts, Invalid Login Alerts, and Failed Print Jobs error logs. Regular review of audit logs is essential for maintaining system integrity and security.
Getting Started:
To access the Audit Logs screen, the user simply needs to log into the ePRINTit SaaS and on the menu bar navigate to the Configuration/Customization/Audit Logs area. This feature is managed by permissions and the user must also be associated with a group that allows the user to access this option. To get more information about groups and how to associate them with a role type that has this permission, click here.
Instructions
Filtering Audit Log
Users can use the Filter By option for filtering audit log data as per his/her requirements.
To filter the data, users should click on the Filter By area. The following options will appear.
From: Select the start date that should be considered in the report.
Start Time: Select the start time that should be considered in the report.
To: Select the end date that should be considered in the report.
End Time: Select the end time that should be considered in the report.
Message: Enter the message which must be considered in the report.
Type: From this dropdown, select the type of data that should be considered in the report. Here you can find multiple options for filtering Audit Log which are as follows-
File Print
File Processing
Quota Balance
LDAP Login
Quota Reset
Thing Offline Alert
Azure AD Login
Gsuite Login
Innovative Login
OIDC Login
Polaris Login
SAML Login
Sip2 Login
Sirsi Login
Customer Name: Using this dropdown, select the customers.
After informing all necessary filters, click on the APPLY button.
Report
After applying the filter, you will see the desired log. Here you will find the following details-
Customer Name
Date
Type
Device
Thing
Message
Also, you will see a View Details button. Click on the View Details button, a pop-up will open and you can see all the Detailed Information about the selected row. For eg.